Privacy Policy

Last updated: 2024-02-29

Lushai Mall Privacy Policy Effective Date: 2024-02-29

Introduction: Lushai Mall (the "Platform") is an advertisement cum e-commerce platform that connects buyers and sellers of various products and services. We are committed to protecting the privacy and personal information of our users. This Privacy Policy outlines our practices and policies regarding the collection, use, disclosure, and protection of personal information.

Scope:

This Privacy Policy applies to all users who access or use the Platform, including but not limited to:
Buyers who purchase products or services on the Platform Sellers who sell products or services on the Platform Advertisers who advertise on the Platform Visitors who browse the Platform without making a purchase or selling a product

Personal Information:

We collect the following types of personal information: Contact information: name, email address, phone number, and physical address Account information: username, password, and payment information Transactional information: purchase history, payment method, and order details Device information: IP address, browser type, and device type Location information: location data from GPS, Wi-Fi, or cellular networks

How We Collect Personal Information:

We collect personal information through various means, including: When you create an account on the Platform When you make a purchase or sale on the Platform When you interact with our customer support team When you browse the Platform and cookies are placed on your device When you provide feedback or participate in surveys

Use of Personal Information:

We use personal information for the following purposes: To provide and improve the Platform's services and features To process transactions and fulfill orders To communicate with you about your account, orders, and promotions To personalize your experience on the Platform To analyze user behavior and market trends To detect and prevent fraudulent activities To comply with legal and regulatory requirements

Sharing of Personal Information:

We may share personal information with: Our affiliated companies and subsidiaries Third-party service providers who assist us in operating the Platform Law enforcement agencies and regulatory authorities Third-party advertisers and marketing partners Sellers and buyers on the Platform, as necessary to facilitate transactions

Data Security: We implement reasonable security measures to pro

tect personal information from unauthorized access, disclosure, or use. These measures include: Encryption of sensitive data Secure servers and data centers Access controls and authentication protocols Regular security audits and testing

Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

User Rights:

You have the right to: Request access to your personal information Request correction or deletion of your personal information Object to the processing of your personal information Withdraw your consent to the collection and use of your personal information

Changes to This Policy: We reserve the right to modify this Privacy Policy at any time. We will notify you of changes through the Platform or by email.

Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us at lushaimall@gmail.com.